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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Technology on campuses is starting to borrow customer-service techniques from Amazon and other online businesses. Or at least it needs to in order to meet the growing demands for such services from students, argued Richard A. DeMillo, Dean of Computing and Distinguished Professor.
