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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: December 21, 2022
Customer Support
Summary Sentence:
Parking and Transportation Services has improved many of their services over the past year including their website.
Full Summary:
Parking and Transportation Services relaunches a new and improved website.
Parking and Transportation WebsiteParking & Transportation Services (PTS) recently relaunched an upgraded website, featuring a modern design and more easily accessible transportation information. Over the past several months, PTS has been working on improving and enhancing its transportation services, signage, and information systems to better serve the Georgia Tech campus community.
The refreshed website introduces updated navigation, new ways to explore PTS programs and dedicated audience landing pages. Services found on the upgraded website include purchasing permits and a demand-response, shared-ride transportation service from the Stingerette. The upgraded website helps our campus community learn how to get to campus safely and sustainably with services such as the Commute Concierge program and regional transit passes like MARTA.
The new PTS website includes numerous features that are more user-friendly and facilitate access to the most commonly used services and information that customers seek. These include, but are not limited to:
Locating the Customer Service office at 770 Spring St. (E81 parking deck) connected to the Georgia Tech hotel
Game day parking information
A Rules and Regulations button, making citations easier to avoid
Real-time tracking information from the TransLoc app
Route maps now broken down by route colors to easily find where you want to go
In late spring, a new and improved experience for customers to purchase permits and pay citations is set to take place. Currently known as the Driver’s Seat, PTS has received feedback from customers on some of the difficulties of the current platform and is working to improve the customer experience by breaking down current barriers. Visit pts.gatech.edu to find all the answers to your questions about parking and transportation at Georgia Tech. Parking and Transportation Services is a department within the division of Student Engagement and Well-Being. For more information, please email support@pts.gatech.edu
