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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: June 27, 2022
AdminX Team
Georgia Institute of Technology
Summary Sentence:
The ASC has selected Laura Hessler as the inaugural Senior Director of Human Resources (HR) Support Services
Full Summary:
No summary paragraph submitted.
Laura Hessler ASC head shotThe Administrative Services Center (ASC) has selected Laura Hessler as the inaugural Senior Director of Human Resources (HR) Support Services. Under Hessler’s leadership, the new ASC team will work in partnership with Georgia Tech Human Resources (GTHR) and the campus community to grow and enhance the Institute's HR service delivery model to support the rapid growth and complex HR needs of Georgia Tech.
The establishment of the HR Support Services team within the ASC, built in partnership with GTHR, is a big step towards meeting the goals of enhanced customer service, data-informed decisions, improved administrative staff benefits, and implementing more efficient and effective processes set forth by the Administrative Excellence (AdminX) initiative.
Laura brings over twenty years of HR experience in a broad spectrum of sectors including public, private, and not-for-profit. Her most recent experience was in the finance field where she led process improvement efforts in HR in the areas of shared services and talent acquisition. Prior to that, she served as head of talent acquisition for Blue Cross/Blue Shield of Tennessee and the Tennessee Valley Authority. She has spoken at the state and regional level on topics such as the importance of diversity hiring and leading teams.
She holds a bachelor's degree in Interdisciplinary Studies from Middle Tennessee State University and has served on numerous boards including a state of Florida appointment to regional CareerSource Board of Directors. She is excited about the opportunity to join the team at Georgia Tech and to be a part of the transformation efforts underway.
Outside of work, Laura enjoys reading, hiking and watching sports – especially hockey and college football. A lifelong learner and history junkie, she’s excited to be able to start traveling again!
Please join us in welcoming Laura to the ASC Team!
Come and join us for a special AdminX Customer Service Excellence Town Hall led by Vice President and Chief Human Resources Officer Skye Duckett and Vice President and Deputy Chief Business Officer Mike Shannon that will feature a deep dive into the ASC Customer Service model.
During the town hall, Duckett and Shannon will invite the ASC Director of Customer Service Excellence, Stacy Whitman, to share her goals and vision for the support experience and detail how this model will benefit the ASC customers.
When: Thursday, July 7 from 10:00 am -11:00 am
Where: Join virtually via Zoom Webinar or in person at the SEN Theater in the Price Gilbert Memorial Library.
