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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Join us for a special AdminX Customer Service Excellence Town Hall led by Vice President and Chief Human Resources Officer Skye Duckett and Vice President and Deputy Chief Business Officer Mike Shannon that will feature a deep dive into the Administrative Services Center (ASC) Customer Service model.
During the town hall, Duckett and Shannon will invite the ASC Director of Customer Service Excellence, Stacy Whitman, to share her goals and vision for the support experience and detail how this model will benefit the ASC customers.
You are invited to join this hybrid event in the SEN Theater of Price Gilbert or via Zoom.
This Customer Service Town Hall is part of an ongoing effort to share timely information on AdminX and the HR Transformation at Georgia Tech.
The event will be recorded and posted to the AdminX MediaSpace channel for anyone who cannot attend.
