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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: March 16, 2011
Barbara
Christopher
Industrial and Systems Engineering
404.385.3102
Summary Sentence:
Avi Mandelbaum’s Distinguished Lecture Now Available for Viewing
Full Summary:
Speaking about “simple models at the service of complex realities,” Avi Mandelbaum delivered the fourth Distinguished Lecture at the H. Milton Stewart School of Industrial and Systems Engineering on February 24, 2011.
Avi Mandelbaum, Benjamin and Florence Free Chair Professor of Operations Research, Statistics and Service Engineering, Technion - Israel Institute of TechnologySpeaking about “simple models at the service of complex realities,” Avi Mandelbaum delivered the fourth Distinguished Lecture at the H. Milton Stewart School of Industrial and Systems Engineering on February 24, 2011. In his talk, titled “Service Engineering: Data-Based Science in Support of Service Management, or Empirical Adventures in Call Centers and Hospitals,” Dr. Mandelbaum described examples of complex service operations for which data-based simple models have been found useful (e.g., call centers, hospitals, banks, courts and more). Dr. Mandelbaum, the Benjamin and Florence Free Chair Professor of Operations Research, Statistics and Service Engineering at Technion - Israel Institute of Technology, views these service systems through the mathematical lenses of Queueing Science, with a bias towards Statistics. If you were unable to attend the lecture or wish to hear it again, click here to view the video.
