ServiceNow Overview for GT Community

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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Event Details
  • Dates/Times:
    • Tuesday April 27, 2021
      11:00 am - 12:00 pm
    • Tuesday May 4, 2021
      11:00 am - 12:00 pm
    • Tuesday May 11, 2021
      11:00 am - 12:00 pm
    • Tuesday May 18, 2021
      11:00 am - 12:00 pm
    • Tuesday May 25, 2021
      11:00 am - 12:00 pm
    • Tuesday June 1, 2021
      11:00 am - 12:00 pm
    • Tuesday June 8, 2021
      11:00 am - 12:00 pm
    • Tuesday June 15, 2021
      11:00 am - 12:00 pm
    • Tuesday June 22, 2021
      11:00 am - 12:00 pm
    • Tuesday June 29, 2021
      11:00 am - 12:00 pm
    • Tuesday July 6, 2021
      11:00 am - 12:00 pm
    • Tuesday July 13, 2021
      11:00 am - 12:00 pm
    • Tuesday July 20, 2021
      11:00 am - 12:00 pm
    • Tuesday July 27, 2021
      11:00 am - 12:00 pm
    • Tuesday August 3, 2021
      11:00 am - 12:00 pm
    • Tuesday August 10, 2021
      11:00 am - 12:00 pm
    • Tuesday August 17, 2021
      11:00 am - 12:00 pm
    • Tuesday August 24, 2021
      11:00 am - 12:00 pm
    • Tuesday August 31, 2021
      11:00 am - 12:00 pm
    • Tuesday September 7, 2021
      11:00 am - 12:00 pm
    • Tuesday September 14, 2021
      11:00 am - 12:00 pm
    • Tuesday September 21, 2021
      11:00 am - 12:00 pm
    • Tuesday September 28, 2021
      11:00 am - 12:00 pm
    • Tuesday October 5, 2021
      11:00 am - 12:00 pm
    • Tuesday October 12, 2021
      11:00 am - 12:00 pm
    • Tuesday October 19, 2021
      11:00 am - 12:00 pm
    • Tuesday October 26, 2021
      11:00 am - 12:00 pm
    • Tuesday November 2, 2021
      11:00 am - 12:00 pm
    • Tuesday November 9, 2021
      11:00 am - 12:00 pm
    • Tuesday November 16, 2021
      11:00 am - 12:00 pm
    • Tuesday November 23, 2021
      11:00 am - 12:00 pm
    • Tuesday November 30, 2021
      11:00 am - 12:00 pm
    • Tuesday December 7, 2021
      11:00 am - 12:00 pm
    • Tuesday December 14, 2021
      11:00 am - 12:00 pm
    • Tuesday December 21, 2021
      11:00 am - 12:00 pm
    • Tuesday December 28, 2021
      11:00 am - 12:00 pm
    • Tuesday January 4, 2022
      11:00 am - 12:00 pm
    • Tuesday January 11, 2022
      11:00 am - 12:00 pm
    • Tuesday January 18, 2022
      11:00 am - 12:00 pm
    • Tuesday January 25, 2022
      11:00 am - 12:00 pm
    • Tuesday February 1, 2022
      11:00 am - 12:00 pm
    • Tuesday February 8, 2022
      11:00 am - 12:00 pm
    • Tuesday February 15, 2022
      11:00 am - 12:00 pm
    • Tuesday February 22, 2022
      11:00 am - 12:00 pm
    • Tuesday March 1, 2022
      11:00 am - 12:00 pm
    • Tuesday March 8, 2022
      11:00 am - 12:00 pm
    • Tuesday March 15, 2022
      11:00 am - 12:00 pm
    • Tuesday March 22, 2022
      11:00 am - 12:00 pm
    • Tuesday March 29, 2022
      11:00 am - 12:00 pm
    • Tuesday April 5, 2022
      11:00 am - 12:00 pm
    • Tuesday April 12, 2022
      11:00 am - 12:00 pm
    • Tuesday April 19, 2022
      11:00 am - 12:00 pm
    • Tuesday April 26, 2022
      11:00 am - 12:00 pm
  • Location: Atlanta, GA
  • Phone:
  • URL: ServiceNow Overview for GT Community
  • Email:
  • Fee(s):
    Free
  • Extras:
Contact

Victoria Burse - Victoria.Burse@gatech.edu

Jennifer Harlin-Mills - jennifer.harlinmills@gatech.edu

Summaries

Summary Sentence: This course provides a basic overview of the ServiceNow platform as it exists within the Georgia Tech Community.

Full Summary: Learn the basics of ServiceNow.

Media
  • ServiceNow Overview for GT Community -1 hour ServiceNow Overview for GT Community -1 hour
    (image)

Never used ServiceNow before? This class is for you. We will cover:

  • Overview of the Service Catalog
  • Searching the ServiceNow portal
  • Request Form
  • Incident Form
  • Overview of the Customer portal

Related Links

Additional Information

In Campus Calendar
Yes
Groups

OIT

Invited Audience
Faculty/Staff, Postdoc, Graduate students, Undergraduate students
Categories
Training/Workshop
Keywords
servicenow, Overview, community
Status
  • Created By: jmills62
  • Workflow Status: Published
  • Created On: Apr 22, 2021 - 11:03am
  • Last Updated: Apr 26, 2021 - 10:16am