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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: October 15, 2020
In an effort to heighten the security of email accounts, the Office of Information Technology is preparing to remove basic authentication for student, faculty, and staff emails. Basic authentication allows users to log into their email accounts with only their username and password and does not require two-factor authentication. After basic authentication is disabled, all email accounts will require two-factor authentication.
This transition will directly impact users who:
Once basic authentication is disabled, these impacted users may be prompted to update their username and password. If this occurs, users should remove their Georgia Tech email accounts using their respective email applications, re-add their accounts, and go through the two-factor authentication process. The users’ email accounts should work appropriately after these steps are complete.
OIT also recommends switching to one of the following email applications if possible, as they support modern authentication capabilities:
OIT will notify students, faculty, and staff as respective populations are scheduled to transition away from basic authentication and make sure users have the information necessary to make the transition a smooth one.
The transition from basic authentication will be completed in a phased approach. The timeline is shared at http://b.gatech.edu/basicauthtimeline. OIT continues to work with unit IT professionals to schedule departmental transitions leading up to the full Nov. 10 transition date.
Background information and knowledge articles are also shared at http://b.gatech.edu/basicauth. Please note that documentation on email clients is still being developed as OIT receives feedback from the broader IT community.