Banner and Techworks Downtime During Scheduled Maintenance

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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Event Details
  • Date/Time:
    • Friday August 28, 2020 - Sunday August 30, 2020
      7:00 pm - 3:59 am
  • Location: Atlanta, GA
  • Phone:
  • URL:
  • Email:
  • Fee(s):
    N/A
  • Extras:
Contact
No contact information submitted.
Summaries

Summary Sentence: The Office of Information Technology will perform a data center firewall upgrade and network migration to address security and performance issues this Friday, August 28, from 7 p.m. to 4 a.m.

Full Summary: The Office of Information Technology will perform a data center firewall upgrade and network migration to address security and performance issues this Friday, August 28, from 7 p.m. to 4 a.m. During the maintenance window, access to Banner, PeopleSoft Financials, and TechWorks will be impacted. Users should not experience impact to cloud services such as Office 365 or Canvas during this maintenance period.

The Office of Information Technology will perform a data center firewall upgrade and network migration to address security and performance issues this Friday, August 28, from 7 p.m. to 4 a.m.

During the maintenance window, access to Banner, PeopleSoft Financials, and TechWorks will be impacted. Users should not experience impact to cloud services such as Office 365 or Canvas during this maintenance period.

Although TechWorks will be unavailable, faculty, staff, and student employees can access Workday and OneUSG Connect during this scheduled downtime in the following ways:

  • You can access Workday via wd5.myworkday.com/gatech/d/home.htmld 
  • You can access OneUSG Connect via oneusgconnect.usg.edu.  
  • Web Clocks users will need to log into OneUSG Connect via oneusgconnect.usg.edu to enter their hours.
  • Kaba Time Clocks will be online. 
  • OneUSG Connect Benefits will remain available to employees and can be accessed from the USG Faculty and Staff Portal.

Up-to-date progress will be provided on Georgia Tech’s Status page, http://status.gatech.edu. After the maintenance is complete, please call the Network Operations Center at (404) 894-4669 to report any issues you believe are related to the maintenance.

Additional Information

In Campus Calendar
Yes
Groups

OIT

Invited Audience
Faculty/Staff, Public, Undergraduate students
Categories
Other/Miscellaneous
Keywords
oit feature, IT services, service impact, techworks, PeopleSoft, Banner
Status
  • Created By: Malynda Dorsey
  • Workflow Status: Published
  • Created On: Aug 27, 2020 - 3:05pm
  • Last Updated: Aug 27, 2020 - 3:05pm