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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: January 24, 2020
Summary Sentence:
A new user-friendly services portal is now live which will streamline communication between suppliers and the Accounts Payable team.
Full Summary:
No summary paragraph submitted.
ServiceNow Supplier Services Portal
Suplier Registration PortalA new user-friendly services portal is now live which will streamline communication between suppliers and the Accounts Payable team.
Utilizing this Services Portal will help expedite supplier inquiries and allows suppliers to easily share attachments with the Accounts Payable team through the attachments feature. Once the inquiry is submitted, suppliers will receive updates via email and can directly respond via email. There is no registration required to access or submit inquiries via the portal.
This Services Portal is a new supplier resource in addition to the Supplier Registration Portal which launched in July 2019. Learn more about how suppliers and prospective suppliers can use both tools to manage their business with Georgia Tech below.
Supplier Services Portal
Access Today- https://gatech.service-now.com/guest
This portal includes a series of forms that will allow suppliers to inquire about the following:
The services portal will help Georgia Tech Accounts Payable to better track and route vendor inquiries and provide helpful metrics that will be used to improve processes for suppliers.
This portal is designed to replace email correspondence with vendor.help@business.gatech.edu and ap.ask@business.gatech.edu which will both be decommissioned on February 27, 2020. While you can still use the email as a method of inquiry until then, the form is encouraged, and questions submitted via the portal will be responded to with priority.
Supplier Registration Portal
Link provided upon request to new suppliers not yet registered with Georgia Tech.
All New US trade suppliers, consultants, service providers, and honoraria recipients must register as a supplier using the Supplier Registration Portal. Registration through the Supplier Portal is by invitation only and will prompt the user to create an account with the system.
