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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Contact Megan Michel, Event Coordinator for Computing Career Services.
Summary Sentence: Join Capital One for a Tech Talk on the technology behind Eno, Capital One's natural language intelligent assistant at 6:30pm in Klaus 1443.
Full Summary: Time: 6:30pm Location: Klaus 1443 RSVP: https://capitalone.avature.net/events/EventRegistration?jobId=12095&source=Capital+One+Event
Capital One LogoAdvances in natural language processing (NLP) technology are increasingly breaking down barriers to reveal better human-machine connection, creating opportunities to develop nuanced and natural communication techniques that more accurately convey person-to-person dialogue and deliver better user experience.
These techniques power Eno, Capital One's first of its kind natural language intelligent assistant. Thanks to the technology behind Eno, it is always improving and becoming more intelligent over time. With Eno, regardless of channel, customers are able to get their questions answered digitally and quickly.
In this talk, I'll share our language model which uses deep learning to understand customer questions and the many variations associated with the same intent. I'll also discuss challenges that these systems face as they look to move from question answering to complex conversation.
Click here to RSVP!
