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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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The Department of State will celebrate passport awareness month in September with the launch of the #PicturePerfectPassport campaign to improve the quality of passport photos submitted by applicants.
Poor quality photos are the number one reason that passport applications are delayed during the application process. In 2015, more than 200,000 passport applications were delayed for inadequate photos. When a poor quality passport photo is received, the Department of State must notify applicants and request that a new photo be sent by mail. Passport applications submitted with photos that do not meet photo requirements could delay applications and interfere with travel plans.
Here are the top five reasons passport photos are rejected:
The Department of State expects record high passport demand in 2016-2018. To avoid a delay in passport applications, applicants should submit a complete passport application with a photo that meets all requirements.
For more information about the campaign and our top photo problems, visit Travel.State.Gov/Pictureperfect
http://www.state.gov/r/pa/prs/ps/2016/08/261414.htm
For information on passport forms and fees, visit Travel.State.Gov or call the National Passport Information Center toll-free at 1-877-487-2778/1-888-874-7793 (TTY/TTD).
For media inquiries, please contact: CAPressRequests@state.gov