*********************************
There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
*********************************
Due to the upcoming holiday weekend, our offices will be closed between Friday, September 2nd and Tuesday, September 6th. We will close at 6:00pm on Friday and re-open for walk-in assistance at 2pm on Tuesday. During the office closure, walk-in, phone, and live chat support services will not be available. If you need assistance or experience issues during this time, please submit a help request on our website. We will respond to your help request as soon as our office re-opens.
Though our offices will be closed, we will be periodically monitoring help requests and actively monitoring the residential network for issues. Any critical issues will be addressed as the need arises.