Brief Network Interruptions Expected During Campuswide Upgrade

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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Office of Information Technology
support@oit.gatech.edu

404.894.7173

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Summaries

Summary Sentence:

The Office of Information Technology (OIT) will perform a significant upgrade to the campus network on Saturday, March 19.

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The Office of Information Technology (OIT) will perform a significant upgrade to the campus network on Saturday, March 19. This will include increasing the core network bandwidth by four times the current capacity, which will greatly improve the speed and performance of Georgia Tech’s network, resulting in a better user experience when using Wi-Fi, applications, and websites.

To minimize disruptions, the maintenance has been scheduled from 6 a.m. to noon. However, OIT is anticipating some campus network outages during the upgrade period. Specifically, users should expect a disruption to inbound and outbound network traffic. This means Internet service and external websites will not be available during this time. 

Additional services that will be affected include, but are not limited to, BuzzPort, T-Square, Student Printing, Banner, Passport, Service Desk, LAWN and GT Wi-Fi, DegreeWorks, the campus VPN, and Office 365 (email, contacts, and calendar). This network upgrade will also interrupt access to the Compliance Campaign modules.

Users who are logged into their email prior to the maintenance window will be able to access their email messages, but users attempting to log in to email once the upgrade begins will not be able to do so until the upgrade is complete.

All services are expected to resume normal operations after noon on March 19.

For updates on this network upgrade, visit status.oit.gatech.edu. If you have questions, send an email to support@oit.gatech.edu or call the Technology Support Center (TSC) at 404.894.7173.

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Institute and Campus
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Campus and Community
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network upgrade
Status
  • Created By: Rachael Pocklington
  • Workflow Status: Published
  • Created On: Mar 15, 2016 - 8:27am
  • Last Updated: Oct 7, 2016 - 11:21pm