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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Speaker: Ms. Kim Felix, Vice President for Transportation Technology, United Parcel Service, Inc. (UPS) Information Services
Seminar Title: Driving Innovation through Technology Convergence
Abstract:
Technology’s role in business has evolved over time from novelty to administrative support to strategic enabler. The next stage in the evolutionary path is market differentiation. Intelligent use of technology drives strategic advantage. Intelligent convergence of multiple technologies drives differentiation and significant competitive advantage.
UPS’s Transportation Technology Group (TTG) brings a broad range of technologies to bear in value-added solutions for the Airline and Ground Transportation business units. Key technology focus areas for the TTG team include:
This talk outlines approaches in use to leverage key aspects across multiple of these technologies to develop innovative solutions using examples from the Airline and Transportation business domains. The Near Real Time (NRT) project is one example project executed in the “Big Data”/Analytics domain capturing as many as 8,700 events -- pickups, sorts within distribution centers, transfers between transportation modes, and deliveries -- per second, 24-hours per day. The project forms a base for continued expansion of events and data collected from “smart” devices/equipment (IOT) with the ability to add increasing levels of “learning” sophistication by proactively analyzing patterns in “Big Data” sets. The end result enables multiple groups in the organization to simultaneously view via mobile devices the state of the operation “real-time” from different perspectives for better decision making in managing the transportation network and more timely, accurate responses for better customer service. Key differentiators in the Transportation and Logistics industry.
Speaker Bio:
Kim began her UPS career in July 2000 as an Application Project Leader in the I.S. Customer Technology Portfolio in Alpharetta, GA. In March 2001, she was promoted to Project Manager, followed by a promotion to Systems Manager in July 2004. Kim relocated to Timonium, MD in 2008.
In 2012, Kim relocated to Louisville, KY and was promoted to Sr. Director, Applications Development, in the Transportation Technology Group in February 2013.
In this assignment, Kim was responsible for Hub and Gateway Systems, Ground Transportation Systems and Worldport Systems. She led the successful deployment of Feeder Efficiency initiatives including Auto Arrival and Departure and the 2014 TTG Peak Program include the deployment of new visibility solutions, Independent Contract and Expedited (ICE) tool and Dynamic Interactive Viewer (DIV).
Kim was promoted to her current position in 2015 in Louisville, KY. She is responsible for the UPS Airline and Global Transportation Technology groups.
Kim holds a bachelor’s in Industrial Engineering from Georgia Institute of Technology, a bachelor’s in Computer Science from Spelman College, a master’s in Computer Science from University of Southern California, and a master’s certification in Project Management from Stevens Institute of Technology.
