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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: August 30, 2015
Contact the Wreck Techs for further assistance.
Phone: 404.894.0044, Email: support@wrecktechs.gatech.edu
Summary Sentence:
CS:GO players are unable to connect to game servers from campus networks
Full Summary:
CS:GO players are unable to connect to game servers from campus networks
Wreck Techs Logo (Square)Georgia Tech OIT is aware of issues connecting to Counter Strike: Global Offensive (CS:GO) official servers from several campus networks. Extensive testing on Georgia Tech’s network shows that the issue exists outside of Georgia Tech’s network, possibly with Steam’s network.
OIT has contacted Steam’s support team to attempt to resolve the issue, but was referred to CS:GO forums for help instead. Unfortunately, Georgia Tech cannot troubleshoot the issue further without Steam’s assistance.
If you are experiencing issues playing CS:GO on campus, we recommend contacting Steam support and encouraging them to work with Georgia Tech on resolving this issue. In the meantime, please try the workarounds below.
Workarounds
The issue with servers does not seem to occur when users are connected to the Georgia Tech VPN. (OIT believes this may be due to the fact that the VPN uses a different IP address space than the ResNet and GTwifi networks.) To install the VPN, go tohttps://anyc.vpn.gatech.edu, login with your Georgia Tech credentials, then follow the instructions. Then connect to the VPN before launching Steam when you play CS:GO.
Several users report that Steam works best through the Georgia Tech VPN when launched in TCP mode. You can find instructions on how to do this on Steam's support page.
Users also report that they are able to connect to official CS:GO servers when connected to GTother on LAWN. (GTother uses an address space similar to the Georgia Tech VPN.) To connect to GTother, follow the instructions athttp://lawn.gatech.edu/help/gtother/.
