Two-Parameter Heavy-Traffic Limits for Infinite-Server Queues

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Event Details
  • Date/Time:
    • Tuesday August 18, 2009 - Wednesday August 19, 2009
      11:00 am - 11:59 am
  • Location: Executive Classroom
  • Phone:
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  • Fee(s):
    $0.00
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Contact
Anita Race
H. Milton Stewart School of Industrial and Systems Engineering
Contact Anita Race
Summaries

Summary Sentence: Two-Parameter Heavy-Traffic Limits for Infinite-Server Queues

Full Summary: Two-Parameter Heavy-Traffic Limits for Infinite-Server Queues with Delayed Feedbacks

TITLE: Two-Parameter Heavy-Traffic Limits for Infinite-Server Queues with Delayed Feedbacks

SPEAKER: Guodong (Gordon) Pang
Columbia University

ABSTRACT:

We prove FWLLN and FCLT limits for queue-length processes, including elapsed or remaining service times, for non-Markovian infinite-server queues with delayed feedback, where both the arrivals and the feedback are allowed to be time varying. We are motivated by call centers in which customers may not initially receive adequate service, and so often need to call back later, which adds to the system load and changes time-varying arrival patterns.

Joint work with Ward Whitt

Additional Information

In Campus Calendar
No
Groups

School of Industrial and Systems Engineering (ISYE)

Invited Audience
No audiences were selected.
Categories
Seminar/Lecture/Colloquium
Keywords
infinite-server, queues
Status
  • Created By: Anita Race
  • Workflow Status: Published
  • Created On: Oct 12, 2009 - 4:16pm
  • Last Updated: Oct 7, 2016 - 9:46pm