iStart Downtime

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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Event Details
  • Date/Time:
    • Wednesday December 11, 2013 - Friday December 13, 2013
      7:00 am - 6:59 am
  • Location: Atlanta, GA
  • Phone:
  • URL:
  • Email:
  • Fee(s):
    N/A
  • Extras:
Contact

Please send questions to info@oie.gatech.edu

Summaries

Summary Sentence: No summary sentence submitted.

Full Summary: iStart will be unavailable to international students and scholars and those on campus that support them on December 11th.

ISSS has been working this semester to prepare for an upgrade to the iStart software that is used by international students and scholars and those that support them on campus. We are excited about the new functionality that will soon be available, but we are anticipating a 24-hour down time during which iStart will not be accessible. This down time will be used to allow the ISSS and GT technical team to ensure essential components of the software are working as needed and ready for you to begin submitting e-forms again soon.

iStart will be taken off-line at 8 am on Wednesday, December 11th. We have scheduled iStart to be live again at 8 am on Thursday, December 12th. 

What this means

  • iStart may not be available for a full 24-hour period. We will work to get the software live again as quickly as possible, but during the upgrade no one will have access to iStart, preventing submission of e-form requests.
  • We do not have 100% certainty that pending e-forms will transfer correctly after the upgrade to the new version. If you had a pending e-form on December 10th, be sure to log into iStart on December 12th to ensure that the submission is still pending. If not, we ask that you re-submit the e-form request. We apologize in advance for any inconvenience this may cause.

While we do not anticipate any further delays or loss of information, please remain flexible as we upgrade to the new version of iStart. We will communicate any updates or critical information as needed.

Please send questions to info@oie.gatech.edu.

Additional Information

In Campus Calendar
No
Groups

Office of International Education, International Student and Scholar Services

Invited Audience
Undergraduate students, Faculty/Staff, Graduate students
Categories
Other/Miscellaneous
Keywords
No keywords were submitted.
Status
  • Created By: Emily Dolezal
  • Workflow Status: Published
  • Created On: Dec 3, 2013 - 12:47pm
  • Last Updated: Apr 13, 2017 - 5:23pm