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There is now a CONTENT FREEZE for Mercury while we switch to a new platform. It began on Friday, March 10 at 6pm and will end on Wednesday, March 15 at noon. No new content can be created during this time, but all material in the system as of the beginning of the freeze will be migrated to the new platform, including users and groups. Functionally the new site is identical to the old one. webteam@gatech.edu
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Atlanta, GA | Posted: February 18, 2013
The Georgia Tech Library will survey faculty and students February 25 – March 8 to assess the quality of its services, spaces, and resources.
In late February, Catherine Murray-Rust, Associate Vice Provost for Learning Excellence and Dean of Libraries, will send an email to randomly selected students and faculty inviting them to take part in the LibQUAL+® Survey. The survey only takes a few minutes to complete and all responses are voluntary and completely confidential.
“We [the Library] take careful consideration to make informed decisions regarding possible changes or improvements to the services, spaces, and resources we provide,” said Ameet Doshi, head of the User Experience Department and Economics Librarian. “LibQUAL+ is one of the many tools we use to gain feedback from the students and faculty who depend on our services for the advancement of their scholarly work and research at Georgia Tech.”
In exchange for providing feedback, survey participants will be entered into a drawing to win their choice of one of the following prizes: a Kindle Fire HD, iPad Mini, XBOX 360, or Wii.
The LibQUAL+® Survey is an important, national initiative aimed at improving library service. Responses help the Library gauge the needs of users and their overall level of satisfaction with Library services. Faculty and students who are randomly selected to participate should expect to receive an email beginning in late-February. However, any Georgia Tech student or faculty member is still welcome to fill out a paper survey available at the Library Service Desk on 1st floor West.
To see earlier LibQUAL+® Survey results and the Library’s responses and subsequent improvements, visit www.library.gatech.edu/about_us/libqual/.
For more information about the LibQUAL+® Survey, contact Ameet Doshi, head of the Library’s User Experience Department at ameet.doshi@library.gatech.edu.
